London based furniture and interiors company is looking for an ambitious, talented Showroom Assistant to join our team.
If you have excellent communication and administrative skills, love dealing with people, are passionate about working with luxury interiors products and have industry relevant experience, please get in touch.
This is a full-time role which will be based in our showroom in Pimlico
Previous customer service experience and an interest in design/interiors is essential. There is a real opportunity to progress your career within our team.
Key Skills
- Excellent organisation skills & attention to detail
- Ability to work to deadlines, keep calm under pressure
- Solution focused with the ability to identify & anticipate client needs
- Excellent fluent written & verbal English language essential
- 1 year + admin/showroom/sales experience
- A demonstrable interest in interiors / interior design
- A positive, passionate & enthusiastic approach
- Good time management
Responsibilities
Sales & Admin
Respond, engage and manage design and retail customers in a calm professional manner.
Reply to emails and phone calls with detailed and polite conversations
Resolve client issues using problem-solving and client service skills
Coordinate delivery of orders to ensure items are sent when required
Update clients on progress of orders, delivery timings, etc
Ensure client satisfaction levels are maintained
Showroom
Meeting and greet clients and walk-in customers
Excellent product and brand knowledge, to help guide product choice
Arranging and managing private viewing appointments when needed
Taking client orders at the showroom
Ensuring the general tidiness and upkeep of showroom
Help out with events organise and hosting
5 days a week in the showroom
Competitive salary, please do reach out happy to discuss in more detail
james@collateform.com